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Problem: Clients come to us all the time asking us why their collection is still showing a balance on their credit report despite the fact they paid it some time ago.


Answer: Think about it, because it’s a nice little conspiracy, once the creditors have received the money they have been relentlessly hounding the customer on what incentive do they possibly have to report their new found wealth to the bureaus...none. Sure they will make the correction in their internal system but why go the extra mile to the bureaus. Now granted this is in violation of the Truth and Lending Act but at the end of the day, rarely is this enforced.


Interestingly National Credit Care’s first action will not be just to correct the balance as this could potentially lower the client’s score, but rather aggressively seek a permanent deletion of the account as its clearly going against the Fair Credit Reporting Act.